Frequently asked
- What are the bags made from?
- Considered vegan leather and coated canvas, with recycled-fibre linings and warm-tone hardware. Honest materials, chosen for how they wear over time.
- Where are they made?
- Designed in the Maison Tsubomi studio and produced with our manufacturing partners; every piece is checked by hand before it ships.
- How do the sizes run?
- Each product page lists exact dimensions and what the bag comfortably holds.
- What's your return policy?
- 30 days, unworn, in original condition with tags and dust bag.
- How should I care for it?
- Gently — a soft, dry cloth and a cool, dry rest. Full guidance lives on the Care & keeping page.
- Do you restock sold-out colours?
- Often. Email us about a piece you're waiting on and we'll let you know the moment it returns.